New Earth Labs1. Introduction
Welcome to New Earth Labs ("we," "our," or "us"). We are committed to protecting your privacy and handling your personal information with care. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website newearthlabs.ai (the "Site").
2. Information We Collect
Information You Provide
We collect information you voluntarily provide when you use our contact form, including:
- Name and email address
- Role and organization
- Reason for contacting us
- Message content
Automatically Collected Information
When you visit our Site, we may automatically collect certain information about your device and usage, including:
- Browser type and version
- Operating system
- IP address
- Pages visited and time spent
- Referring website
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and communications
- Improve our website and services
- Prevent spam and abuse using Google reCAPTCHA
- Comply with legal obligations
- Send relevant updates if you have expressed interest
4. Third-Party Services
We use the following third-party services:
- Google reCAPTCHA v3 — for spam prevention. Subject to Google's Privacy Policy and Terms of Service
- Resend — for transactional email delivery
- Vercel — for website hosting and analytics
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Contact form submissions are retained for the duration needed to respond to your inquiry and maintain communication records.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing of your data
- Data portability
To exercise any of these rights, please contact us at [email protected].
8. Cookies
Our site uses minimal cookies necessary for functionality and security (e.g., reCAPTCHA). We do not use tracking cookies for advertising purposes.
9. Children's Privacy
Our Site is not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Email: [email protected]
- Website: newearthlabs.ai